Privacy Policy

This policy applies exclusively to Mountain Rain App products or services.

Last updated June 28, 2025

This policy is here to help you understand

1. How we collect and use your information

2. How we use Cookies and similar technologies

3. How we share, transfer, or disclose your information

4. How we protect your information

5. Your rights

6. How we handle children's personal information

7. How your information is stored and transferred globally

8. How we update this policy

9. How to contact us

We understand how important your personal information is and are committed to keeping it secure and reliable. We are dedicated to earning and maintaining your trust by following key principles like responsibility alignment, clear purpose, informed consent, data minimization, safety assurance, user participation, and transparency. We promise to adopt industry-standard security measures to protect your personal data.

Please read this Privacy Policy carefully before using our products or services.

1. How We Collect and Use Your Information

(a) Information Collected During Use

We collect and use your personal information strictly for the purposes described in this policy. The main reason we collect your data is to provide the product or service you requested. You have the right to decide whether or not to provide certain information. However, if you choose not to, we might not be able to deliver the service or respond to your inquiries.

We may collect information such as your phone number, email address, and device info when you use our services. This data is authorized for use throughout your service period. If you stop using our push notification services, we’ll stop using and delete the relevant data.

We will de-identify or anonymize the data as required by law. If non-personal data is combined with other information to identify you, we will treat it as personal information and handle it accordingly.

If we need to collect or use your personal data beyond what’s described in this policy, we’ll notify you and get your consent first.

(b) Exceptions to Consent

We may collect and use your data without consent in the following cases

1. National security or defense needs

2. Public safety, public health, or significant public interest

3. Crime investigations, legal proceedings, or law enforcement

4. To protect your or others’ life, property, or other vital legal rights when it's hard to get your consent

5. When the data is already publicly disclosed by you

6. When the data is sourced from legal public records (news, government disclosures, etc.)

7. When it's necessary to fulfill a contract with you

8. When it’s necessary for the safe and stable operation of our software and services

9. News agencies conducting lawful reporting

10. Academic institutions conducting public interest research with de-identified data

11. Other legal exceptions

12. How We Use Cookies and Similar Technologies

(a) Cookies

To ensure our site functions properly, we store small data files called cookies on your device. These help us remember your preferences. You can manage or delete cookies in your browser settings. Blocking cookies might affect your experience or require repeated settings.

(b) Web Beacons and Pixel Tags

We use technologies like web beacons and pixel tags, such as click URLs in our emails to understand your interests. Pixel tags help us see if an email has been opened. You can opt out of our emails anytime.

If your browser sends a DNT request, our websites will honor it, even though there's no unified standard yet for how to respond to such signals.

3. How We Share, Transfer, or Disclose Your Information

(a) Sharing

We do not share your data with any third parties unless

4. You give explicit consent

5. Required by law or government mandates

6. Shared with our affiliates (for necessary purposes only)

7. Shared with authorized partners for delivering better service

For example, we may share data with advertising or media partners for marketing purposes. All parties we share data with must follow strict confidentiality and data protection terms.

(b) Transfers

We do not transfer your data unless

1. You consent

2. There’s a merger, acquisition, or bankruptcy involving data transfers (you’ll be informed)

We will only disclose your personal data publicly if

1. You give explicit consent

2. Required by law or legal procedures

(d) Exceptions

Same as collection exceptions listed above.

4. How We Protect Your Information

(a) We follow industry-standard security practices (SSL, HTTPS, encryption, access control, staff training, etc.)

(b) We only collect what’s necessary and store it only as long as needed

(d) Even with our best efforts, risks still exist. Please understand and accept these risks.

(e) If a data breach occurs, we’ll notify you as soon as possible via email, push notifications, or public announcements.

5. Your Rights

According to Chinese law and global practices, you have rights to

(a) Access your data – via our mini program or by contacting customer support

(b) Correct errors in your data

(d) Change consent settings – such as adjusting WeChat Mini Program permissions

(e) Object to automated decision-making – we’ll provide explanations and options

(f) Respond to your requests – we may need to verify your identity. We won’t charge unreasonable fees but may deny excessive or abusive requests.

6. Children’s Data

We don’t knowingly collect data from children under 14. If we do so by mistake or without verified guardian consent, we’ll delete it once discovered. Parents can contact us for assistance.

7. Data Storage and Global Transfers

In general, your data is stored in China. If we need to transfer it overseas, we’ll get your consent and ensure it’s protected just like it would be in China (e.g., de-identification or contracts).

8. Policy Updates

We may update this policy but will not reduce your rights without consent. Major changes will be clearly notified. Examples of major changes

9. Changes to service models

10. Company structure or ownership changes

11. New data sharing parties

12. Changes to your rights or how to exercise them

13. Changes to responsible teams or contact info

14. Data security risks identified in assessments

We’ll also archive old versions of this policy for your reference.

9. How to Contact Us

If you have questions or complaints, please contact us through the Mini Program’s customer support.